FAQ’s
To ensure the health of your new plant, consider its specific needs regarding sunlight, water, and soil. Be sure to place it in an appropriate location based on its light requirements, water it regularly but avoid overwatering, and use well-draining soil.
The frequency of fertilization depends on the type of plant and the specific fertilizer used. As a general guideline, fertilize your plants during the growing season, typically in spring and summer. Follow the instructions on the fertilizer package and avoid over-fertilizing, as it can harm the plants.
If your plant is struggling, assess its environmental conditions, such as light, water, and humidity. Check for pests or diseases and take appropriate measures if necessary. Adjusting care routines, repotting, or providing extra support may help revive a struggling plant.
Yes, most reputable plant sellers have a return or exchange policy for damaged or unhealthy plants. Contact customer support immediately upon receiving the shipment and provide photos of the damaged plants. They will guide you through the return or exchange process to ensure your satisfaction.